Choosing the Right Service Type
At Muvr, we understand that every move and furniture delivery is unique. To ensure you receive the best service that fits your needs, it’s important to choose the right service type. Here’s a guide to help you make an informed decision: 1. Moving Services Our moving services are designed for those who are relocating their […]
Entering Item Details and Quantity
When placing an order with Muvr for your move or furniture delivery, providing accurate and detailed information about your items is essential for a smooth and efficient experience. Here’s a step-by-step guide on how to enter item details and quantity for your order: 1. Starting Your Order: Begin by logging into your Muvr account and […]
Frequently Asked Questions (FAQs) about Placing Orders
We’ve compiled a list of commonly asked questions to help you navigate the process of placing orders with Muvr. If you have any queries or concerns about booking our services, take a look below for answers: 1. How do I start the process of placing an order? To get started, download the Muvr app from […]
How to Place an Order
Placing an order with Muvr is simple and convenient. Follow these steps to book your move or furniture delivery: Step 1: Download the Muvr App If you haven’t already, download the Muvr app from the App Store (iOS) or Google Play Store (Android). Open the app and create an account if you’re a new user. […]
Modifying or Canceling an Order
We understand that plans can change, and sometimes you may need to modify or cancel an order you’ve placed with Muvr. Here’s everything you need to know about making changes to your booking: 1. Modifying Your Order: If you need to make changes to your order, such as updating the pickup or drop-off location, adjusting […]
Receipt and Order Confirmation
After you’ve successfully placed an order with Muvr, you will receive an order confirmation and receipt that contains important details about your booking. Here’s what you need to know: 1. Order Confirmation: Once you’ve completed the booking process, you’ll receive an order confirmation via email and within the Muvr app. This confirmation will include: Order […]
Reviewing and Confirming Your Order
Before finalizing your booking with Muvr, it’s important to review and confirm all the details to ensure that everything is accurate and meets your needs. Taking a few moments to review your order can help prevent any surprises and ensure a smooth moving or delivery experience. Here’s how to review and confirm your order: 1. […]
Selecting Pickup and Drop-off Locations
When booking a move or furniture delivery with Muvr, choosing the right pickup and drop-off locations is crucial to ensure a seamless and efficient experience. Here’s a step-by-step guide on how to select the pickup and drop-off locations for your order: 1. Starting Your Order: Begin by logging into your Muvr account and accessing the […]
Change of Order Address
We understand that sometimes you may need to update the pickup and/or drop-off address for your order. Whether you’ve had a change of plans or want your items delivered to a different location, Muvr makes it easy to make this adjustment. When Can You Change the Order Address? You can request a change of order […]
Contacting Customer Support for Orders
We understand that you may have questions, concerns, or issues related to your orders. Our dedicated customer support team is here to assist you every step of the way. In this guide, we’ll walk you through the process of reaching out to our support team for help. When to Contact Customer Support You can reach […]
