Reviewing and Confirming Your Order

Before finalizing your booking with Muvr, it's important to review and confirm all the details to ensure that everything is accurate and meets your needs. Taking a few moments to review your order can help prevent any surprises and ensure a smooth moving or delivery experience. Here's how to review and confirm your order:

1. Order Summary:

After you've selected your preferred date, time slot, and other details for your move or delivery, you'll be presented with an order summary. This summary provides an overview of your booking, including pickup and drop-off locations, selected service type, and any additional options you've chosen.

2. Item Details:

Double-check the item details you've entered to make sure they are accurate. If you've provided information about specific items that require special handling, such as fragile or heavy items, ensure that the details are correct.

3. Pricing and Fees:

Review the pricing information for your selected service. Take note of any applicable fees, such as mileage charges or additional services you've added. Make sure you understand the total cost of your booking before proceeding.

4. Additional Services:

If you've opted for any additional services, such as packing or assembly, confirm that these services are included in your order summary.

5. Terms and Conditions:

Take a moment to review the terms and conditions of your booking. This includes important information about cancellations, rescheduling, liability, and other policies that apply to your move or delivery.

6. Payment Information:

Ensure that the payment information you've provided is accurate and up to date. Double-check the payment method you've selected and verify that the billing details are correct.

7. Confirming Your Order:

Once you've reviewed all the details and are satisfied with your order, click or tap the "Confirm" or "Place Order" button to finalize your booking. By confirming your order, you're indicating that you agree to the terms and conditions and are ready to proceed with the scheduled service.

8. Booking Confirmation:

After confirming your order, you'll receive a booking confirmation. This confirmation will include important details such as your order number, scheduled date and time, pickup and drop-off locations, and a summary of the services you've selected.

9. Order Modifications:

If you need to make any changes to your order after it has been confirmed, such as rescheduling or updating item details, you can do so through your Muvr account. Keep in mind that there may be certain timeframes and policies for making modifications.

10. Contacting Customer Support:

If you have any questions or concerns about your confirmed order, our customer support team is available to assist you. You can reach out to us through the Muvr app or website, and we'll be happy to help.

At Muvr, we value your satisfaction and aim to provide a seamless booking process. By carefully reviewing and confirming your order details, you're taking an important step toward a successful and stress-free move or delivery. We're here to support you at every stage of the process, from booking to completion.