We understand that sometimes you may need to update the pickup and/or drop-off address for your order. Whether you’ve had a change of plans or want your items delivered to a different location, Muvr makes it easy to make this adjustment.
When Can You Change the Order Address?
You can request a change of order address up to 24 hours before the scheduled order start time. This gives you the flexibility to ensure your items are delivered to the right place, even if your plans have evolved.
How to Change Your Order Address
Changing the order address for your Muvr order is straightforward and convenient. Follow these steps to update your order’s destination:
Log in to your Muvr account or create a new one if needed.
Go to the “Orders” tab to view your current and upcoming orders.
Find the order for which you want to change the pickup or drop-off address and select the “Change Address” option.
Enter the new address details, including the street address, city, state, and zip code.
Confirm the updated address information, the updated order amount and your delivery will be rerouted to the new location.
Why Change Your Order Address with Muvr?
Adaptability: We recognize that plans can change, and our change of order address feature ensures that your delivery goes exactly where you need it to.
Seamless Process: Our user-friendly interface makes updating your address hassle-free, so you can focus on what matters most.
Important Considerations
Ensure that you request a change of order address within the specified timeframe to guarantee a smooth transition.
If your order contains multiple items, the change of address will apply to the entire order and all included items.
Availability for address changes may vary based on location and demand.
Need Assistance?
If you encounter any issues or have questions about changing the order address, our dedicated customer support team is here to assist you. Reach out to us through the “Contact Us” section of the Muvr app or website, and we’ll be happy to help.
