When placing an order with Muvr for your move or furniture delivery, providing accurate and detailed information about your items is essential for a smooth and efficient experience. Here’s a step-by-step guide on how to enter item details and quantity for your order:
1. Starting Your Order:
Begin by logging into your Muvr account and accessing the app or website. Once you’re logged in, follow these steps:
2. Add Items:
On the order placement screen, you’ll find an option to “Add Items” or “Item Details.” Click or tap on this option to begin entering information about the items you need to move or have delivered.
3. Item Descriptions:
For each item you’re including in the order, provide a clear and concise description. Include relevant details such as the type of item (e.g., sofa, dining table, boxes), dimensions, and any special features (e.g., fragile, heavy).
4. Quantity:
Indicate the quantity of each item you’re including in the order. If you have multiple identical items, you can enter the quantity once and specify that the items are the same.
5. Additional Information:
Use the “Notes” or “Additional Information” field to include any specific instructions related to the items. For example, if an item needs to be disassembled or requires extra care during handling, you can provide those details here.
6. Upload Photos:
Muvr allows you to upload photos of the items you’re moving or delivering. This can provide our Muvrs with a visual reference and help them prepare accordingly.
Take clear photos from different angles to capture the condition of the items and any potential challenges during handling.
7. Review and Confirm:
After entering item details and quantities, take a moment to review the information you’ve provided. Make sure all descriptions and quantities are accurate before moving forward.
8. Adding More Items:
If you have additional items to include in the order, you can repeat the process by selecting “Add Items” again. This allows you to enter details for all items in your order.
Tips for Entering Item Details:
Be as specific as possible when describing items to ensure our Muvrs understand the nature and handling requirements of each item.
Include accurate dimensions (height, width, depth) for larger items to help our Muvrs plan for space and transportation.
If you’re uncertain about any details, it’s better to provide more information than less. This can help prevent misunderstandings and ensure a successful service.
By accurately entering item details and quantities, you’re helping us tailor our service to meet your needs and expectations. If you have any questions or need assistance with entering item details, our customer support team is here to help.
