Order Notifications

In this section, we’ll guide you through the various order notifications you can expect to receive when using our platform for your moving/delivery needs. Stay informed, stay connected, and ensure a seamless delivery experience with Muvr!

Staying Informed Every Step of the Way

At Muvr, we believe that communication is key to a successful delivery process. Our order notifications are designed to provide you with timely updates and important information related to your order. Here’s a breakdown of the types of notifications you’ll receive:

1. Order Confirmation

As soon as you place an order, you’ll receive an order confirmation notification. This notification serves as a confirmation that your order has been successfully received and is being processed.

2. Muvr Assignment

When your order is assigned to our Muvrs, you’ll receive a notification introducing you to your assigned Muvr(s). This notification includes their names and any relevant contact information.

3. Scheduled Order Time

Prior to your scheduled order, you’ll receive a notification specifying the date and time window during which your items will be picked up and delivered. This notification helps you plan your day accordingly.

4. En Route Notification

When your Muvr team is en route to the pick-up location, you’ll receive a notification to let you know that your items are on the way. This notification includes an estimated time of arrival (ETA) to help you prepare.

5. Arrival Notification

Upon arrival at the pickup and drop-off location, you’ll receive a notification confirming that your Muvr team has reached the pick up and drop-off location. This notification is a signal that your items are about to be safely loaded and unloaded.

6. Completed Delivery

Once your items have been successfully delivered to the drop-off location, you’ll receive a final notification confirming the completion of your order. This notification may also include a summary of the completed order.

Managing Your Notifications

Customizing your notification preferences is a breeze with Muvr. Follow these steps to ensure you receive the notifications that matter most to you:

Log in to your Muvr account or create a new one if needed.

Navigate to the “Notification Settings” section to tailor your preferences.

Select the types of notifications you’d like to receive, such as order confirmations, ETA notifications, and completion notifications.

Choose your preferred communication channels, including SMS and email.

Benefits of Order Notifications

Peace of Mind: Stay informed about the status of your order and rest assured that your items are on their way.

Efficient Planning: Use scheduled order time notifications to plan your schedule around the arrival of your items.

Real-Time Updates: En route and arrival notifications provide you with real-time updates on the progress of your order.

We’re dedicated to keeping you informed and engaged throughout your order journey. Explore the rest of our Help Center’s Orders Section for more valuable insights and information on related topics. At Muvr, we prioritize your convenience and satisfaction, and our order notifications are just one of the ways we strive to enhance your Muvr experience. Here’s to staying in the know with Muvr!