At Muvr, we believe in keeping you informed and connected every step of the way. Our real-time tracking feature allows you to closely monitor the progress of your items as they journey from pickup to delivery. This section will guide you through how to use our real-time tracking tool and what to expect during transit.
How Real-time Tracking Works
When your items are loaded and on their way, you can easily track their movement through the Muvr app:
Open the App: Launch the Muvr app on your device. Log in to your account if prompted.
Access Your Order: Navigate to the “Orders” section of the app. Find the specific order you wish to track.
Real-time Tracking: Once you’ve accessed your order details, you’ll see a “Track” button. Tap this button to initiate real-time tracking.
Monitor the Journey: A live map will display the current location of your items in transit. You’ll be able to see the route taken and estimated arrival time.
What You Can Expect
Real-time tracking offers several benefits and insights:
Peace of Mind: Watch as your items move from point A to point B, giving you peace of mind and assurance that everything is on track.
Accurate Arrival Time: Get an estimated arrival time for your items at the drop-off location, so you can plan your schedule accordingly.
Stay Informed: Real-time tracking allows you to stay informed about any delays or unexpected detours, ensuring transparency throughout the journey.
Questions? We’re Here to Help
If you have any questions or concerns during transit, feel free to reach out to your assigned Muvrs using the in-app messaging feature. They’ll be happy to provide updates and address any queries you may have.
As your items approach the drop-off location, you’ll receive a notification confirming their imminent arrival. This will give you ample time to prepare for their reception.
Safety and Security
Rest assured that our Muvrs prioritize the safety and security of your items throughout the journey. Our real-time tracking tool is just one of the ways we ensure a smooth and secure moving and delivery experience.