After your move or delivery with Muvr is successfully completed, you will receive a detailed receipt and invoice that provides a comprehensive breakdown of the charges associated with your booking. This receipt serves as confirmation of your payment and offers a transparent view of the costs incurred during your service.
What Your Receipt Includes:
Booking Details: Your receipt will include important information about your booking, such as the date and time of the service, the pickup and drop-off locations, and the type of service you requested.
Itemized Charges: A detailed breakdown of the charges will be provided, including the base rate, any additional services you selected, fees, taxes, and discounts applied.
Payment Information: The receipt will display the payment method used for the transaction and the final amount paid.
Muvr Contact Information: In case you have any questions or concerns, our customer support contact information will be included on the receipt.
Order Number: Each receipt is associated with a unique order number, which can be referenced for future communication with our support team.
Accessing Your Receipt:
Your receipt will be sent to the email address associated with your Muvr account. You can also access and download your receipt directly from your Muvr account dashboard.
Why Keep Your Receipt:
Keeping a copy of your receipt is important for several reasons:
Reference and Records: Your receipt serves as an official record of your transaction and can be useful for your personal records or for reimbursement purposes.
Dispute Resolution: If you have any questions about the charges or need to address any discrepancies, having the receipt on hand will facilitate a smoother resolution process.
Warranty or Insurance Claims: If your service included any items covered by warranties or insurance, the receipt may be required as proof of purchase.
Discrepancies and Issues:
If you notice any discrepancies or have questions about the charges on your receipt, please contact our customer support team. We are here to assist you and ensure that your billing is accurate and transparent.
Invoice for Business Customers:
For business customers who require an official invoice for accounting and expense tracking purposes, please provide the necessary billing information during the booking process. Your invoice will be generated and sent to the designated email address.
At Muvr, we are committed to providing clear and detailed receipts and invoices to ensure that you have a complete understanding of the charges associated with your move or delivery. Your satisfaction is important to us, and we are here to support you throughout the entire process.
