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Rescheduling Orders

We understand that plans can change, and sometimes you may need to adjust the order schedule for your items. No worries – Muvr offers a convenient and flexible rescheduling process to ensure that your order fits perfectly into your schedule.

When Can You Reschedule?

You have the flexibility to reschedule your order within a certain time frame before the scheduled delivery date. Here's what you need to know:

Same-Day Delivery: For same-day delivery orders, you cannot reschedule the scheduled order time. If it passes 24 hours before the scheduled time slot, you will be charged 50% of the total order amount if you reschedule.

Scheduled Time Slots: For orders with scheduled time slots, you can reschedule up to 24 hours before the start of your selected time slot.

How to Reschedule Your Order

Rescheduling your order with Muvr is quick and easy. Follow these steps to make changes to your delivery schedule:

Log in to your Muvr account or create a new one if needed.

Navigate to the "Orders" tab to view your current and upcoming orders.

Find the order you'd like to reschedule, click it, then click the 3 dots and select the "Reschedule" option.

Choose a new order date and time slot from the available options. Make sure to select a time that works best for you.

Confirm your rescheduled order details, and you're all set!

Why Reschedule with Muvr?

Convenience: Life can be unpredictable, and rescheduling with Muvr allows you to adapt your order to your changing plans.

Flexible Options: Choose from a range of available time slots to find an order window that suits your schedule.

No-Hassle Process: Our user-friendly platform makes rescheduling hassle-free, ensuring a smooth experience from start to finish.

Important Considerations

Remember to reschedule your order within the specified timeframe to avoid any inconvenience.

If you have multiple items in your order, rescheduling will apply to the entire order and all items included.

While we strive to accommodate your preferred rescheduled time, availability may vary based on location and demand.

Need Assistance?

If you encounter any issues or have questions about rescheduling your order, our dedicated customer support team is here to help. Reach out to us through the "Contact Us" section of the Muvr app or website, and we'll be happy to assist you.

Thank you for choosing Muvr for your delivery needs. We understand that life can be dynamic, and our rescheduling feature is designed to ensure that your delivery experience remains as convenient and flexible as possible. Explore the rest of our Help Center's Orders Collection for more valuable insights and information on related topics. Here's to a seamless and adaptable order journey with Muvr!