Selecting Pickup and Drop-off Locations

When booking a move or furniture delivery with Muvr, choosing the right pickup and drop-off locations is crucial to ensure a seamless and efficient experience. Here's a step-by-step guide on how to select the pickup and drop-off locations for your order:

1. Starting Your Order:

Begin by logging into your Muvr account and accessing the app or website. Once you're logged in, follow these steps:

2. Enter Pickup Location:

On the order placement screen, you'll be prompted to enter your pickup location. This is where our Muvrs will begin the service.

Start by typing the address or location details in the provided fields. Make sure to include any relevant information such as building numbers, unit numbers, or specific instructions.

3. Choose Drop-off Location:

After entering the pickup location, you'll be asked to provide the drop-off location. This is where our Muvrs will complete the delivery or move.

Similar to the pickup location, provide accurate details for the drop-off address to ensure a smooth delivery process.

4. Verify Addresses:

Before proceeding, take a moment to review the addresses you've entered. Double-check for accuracy to avoid any potential issues on the day of the service.

If you need to make changes, you can edit the addresses by selecting the "Edit" or "Change" option.

5. Adding Special Instructions:

If there are any specific details or instructions our Muvrs should be aware of at the pickup or drop-off locations, you can add them in the "Special Instructions" field.

This could include information about parking availability, building access, or any other relevant notes that can assist our Muvrs.

6. Confirming Your Selections:

Once you've entered and verified the pickup and drop-off locations, proceed to the next steps in the booking process.

Review your order summary, service type, and any additional options you've selected before finalizing your booking.

7. Contactless Options:

Muvr also offers contactless options for pickup and drop-off. If you prefer minimal contact during the service, you can specify this preference in the special instructions or during the booking process.

Tips for Choosing Locations:

Ensure that both pickup and drop-off locations are accessible and safe for our Muvrs to complete the service.

If you're unsure about the exact address format or details, you can use additional landmarks or reference points to provide clarity.

Communicate any potential challenges or unique circumstances related to the locations to help our Muvrs prepare in advance.

By carefully selecting pickup and drop-off locations and providing accurate details, you're helping us ensure a successful and hassle-free move or furniture delivery. If you have any questions or need assistance with choosing locations, feel free to reach out to our customer support team for guidance.