Tracking Your Order

We’re here to guide you through the process of tracking your order with ease. Our comprehensive tracking system allows you to stay informed and monitor the progress of your items from pickup to drop-off. Let’s dive into Tracking Your Order.

The Power of Tracking Your Order

At Muvr, we understand the importance of keeping you in the loop throughout your order journey. Our advanced tracking technology empowers you to stay updated in real-time, ensuring peace of mind and allowing you to plan your day effectively. Here’s how you can make the most of our tracking system:

1. Real-Time Updates

Once your order is confirmed and you have your assigned Muvrs, you’ll receive a unique tracking code that provides access to real-time updates. These updates include the current location of your Muvrs, your items, estimated arrival time, and any relevant status changes.

2. SMS and Email Notifications

Stay connected with your order progress through SMS and email notifications. You’ll receive timely alerts regarding important milestones, such as order confirmation, departure from the pickup location, and arrival at the drop-off destination.

3. Live Map View

Access a live map view that displays the precise location of your Muvrs and items in transit. This interactive feature allows you to track the movement of your Muvr’s vehicle and monitor its progress along the route.

4. Estimated Arrival Time

Our tracking system provides you with an estimated arrival time for your items. This information helps you plan your schedule and ensures that you’re ready to receive your order when it arrives.

Accessing Your Order Tracking

Tracking your order with Muvr is a seamless process that puts you in control. Follow these steps to access and utilize our tracking system:

Log in to your Muvr account or create a new one if needed.

Navigate to the “Orders” tab to view your current and past orders.

Locate the specific order you wish to track and click on it to access detailed information.

Click on ‘Track’ to monitor the progress of your order in real-time.

Stay updated with SMS and email notifications, and refer to the live map view for visual tracking.

Tips for Effective Order Tracking

Stay Informed: Regularly check your SMS and email notifications for important updates on your order.

Plan Ahead: Utilize the estimated arrival time to prepare for the arrival of your items.

Contact Support: If you have any questions or concerns about your order status, our support team is ready to assist you.

We’re dedicated to providing you with a transparent and reliable order tracking experience. Explore the rest of our Help Center’s Orders Section for more insights and information on related topics. At Muvr, we’re committed to making your order process as smooth as possible, and our tracking system is designed to keep you informed every step of the way. Here’s to effortless and stress-free order tracking with Muvr!