Modifying or Canceling an Order

We understand that plans can change, and sometimes you may need to modify or cancel an order you’ve placed with Muvr. Here’s everything you need to know about making changes to your booking: 1. Modifying Your Order: If you need to make changes to your order, such as updating the pickup or drop-off location, adjusting […]

Receipt and Order Confirmation

After you’ve successfully placed an order with Muvr, you will receive an order confirmation and receipt that contains important details about your booking. Here’s what you need to know: 1. Order Confirmation: Once you’ve completed the booking process, you’ll receive an order confirmation via email and within the Muvr app. This confirmation will include: Order […]

Reviewing and Confirming Your Order

Before finalizing your booking with Muvr, it’s important to review and confirm all the details to ensure that everything is accurate and meets your needs. Taking a few moments to review your order can help prevent any surprises and ensure a smooth moving or delivery experience. Here’s how to review and confirm your order: 1. […]

Selecting Pickup and Drop-off Locations

When booking a move or furniture delivery with Muvr, choosing the right pickup and drop-off locations is crucial to ensure a seamless and efficient experience. Here’s a step-by-step guide on how to select the pickup and drop-off locations for your order: 1. Starting Your Order: Begin by logging into your Muvr account and accessing the […]

Special Handling Requests

At Muvr, we understand that some items require special attention and care during the moving or delivery process. Whether you have fragile items, valuable possessions, or unique pieces that need extra care, our team is here to accommodate your special handling requests. Here’s how you can make special handling requests when placing your order: 1. […]

Troubleshooting Order Placement Issues

Encountering technical issues while placing an order can be frustrating, but we’re here to help you navigate through them. If you’re experiencing any problems during the order placement process, here are some common issues and troubleshooting steps to resolve them: 1. Connectivity Problems: If you’re having trouble accessing the Muvr app or website, ensure that […]