Change of Order Address

We understand that sometimes you may need to update the pickup and/or drop-off address for your order. Whether you’ve had a change of plans or want your items delivered to a different location, Muvr makes it easy to make this adjustment. When Can You Change the Order Address? You can request a change of order […]

Contacting Customer Support for Orders

We understand that you may have questions, concerns, or issues related to your orders. Our dedicated customer support team is here to assist you every step of the way. In this guide, we’ll walk you through the process of reaching out to our support team for help. When to Contact Customer Support You can reach […]

Frequently Asked Questions about Orders

We’re here to provide you with even more insights into the ordering process, ensuring that you have a smooth and hassle-free experience with Muvr. Whether you’re a first-time user or a seasoned Muvr customer, we’re here to address your inquiries. Can I cancel my order after it’s been placed? Yes, you can cancel your order […]

Order Notifications

In this section, we’ll guide you through the various order notifications you can expect to receive when using our platform for your moving/delivery needs. Stay informed, stay connected, and ensure a seamless delivery experience with Muvr! Staying Informed Every Step of the Way At Muvr, we believe that communication is key to a successful delivery […]

Order Timeframes

We’re here to provide you with valuable insights into order-related matters, ensuring your experience with Muvr is nothing short of exceptional. Let’s dive into Order Timeframes. Understanding Our Order Timeframes At Muvr, we’ve meticulously designed our order timeframes to cater to your scheduling preferences while upholding our commitment to prompt and reliable service. Here’s a […]

Receiving Your Items

Congratulations, your delivery is on its way! As your items make their journey to your doorstep, it’s essential to know what to expect and how to ensure a smooth and successful delivery process. Preparing for Delivery Before your items arrive, take a few steps to ensure that you’re ready to receive your delivery: Clear Pathways: […]

Reporting Order Issues

While we strive to provide seamless and reliable delivery services, we understand that unexpected issues may arise from time to time. This guide will walk you through the process of reporting any problems you encounter with your order and seeking a resolution. Types of Order Issues If you come across any of the following issues […]

Rescheduling Orders

We understand that plans can change, and sometimes you may need to adjust the order schedule for your items. No worries – Muvr offers a convenient and flexible rescheduling process to ensure that your order fits perfectly into your schedule. When Can You Reschedule? You have the flexibility to reschedule your order within a certain […]

Create an Order

Here, we guide you through every step of the order process, ensuring your items reach their destination with care and efficiency. How to Create an Order with Muvr Creating an order through Muvr is a breeze. Whether you’re sending furniture to a new home or needing junk removed, our platform is designed to make the […]

Tracking Your Order

We’re here to guide you through the process of tracking your order with ease. Our comprehensive tracking system allows you to stay informed and monitor the progress of your items from pickup to drop-off. Let’s dive into Tracking Your Order. The Power of Tracking Your Order At Muvr, we understand the importance of keeping you […]